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| Frequently Asked Questions |
Q: If I am ordering from Canada, are the shipping rates higher? A: No. The shipping rates are the same whether you are ordering from Canada or the United States. |
Q: How much Expanding Crystal do I put in my vase? A: Consult the package or label for specific usage rates for your craft or decorating project. |
Q: I’m not able to purchase the minimum quantity of your product. How can I still get some? A: Consult our "dealers" link for wholesale dealers that in turn can direct you to the retailer nearest you. |
Q: How are shipping costs calculated? A: Your shipping costs, represent an average of our actual shipping costs, and in turn is what you are charged. |
Q: How long does it take to receive my order? A: Your order is shipped within 2 working days. Please allow up to twelve working days for delivery by the carrier once it leaves our facility using express shipping or up to six working days for expedited service. |
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